Frequently asked questions
Answers about shipping, sizing and returns.
How fast do orders ship?
Orders leave our warehouse within 24 hours, Monday through Friday.
Is shipping free?
Shipping is free on all orders over $50.
Do you offer bundles?
Yes — shop our curated bundles for toys, treats and puppy essentials at a better price than buying separately.
What if my dog doesn't like it?
Return any item within 30 days for a full refund.